FAQs PDF Print E-mail

What if I have a medical emergency?
What is Waikiki Health?
Can anyone receive services from Waikiki Health?
What are your locations, phone numbers and hours of operation?
How do I make an appointment?
Can I schedule an appointment online?
Do I have to make an appointment?
I do not have insurance; what types of documents do I need to bring?
What types of services does Waikiki Health offer?
What is Eligibility Assistance?
Is Waikiki Health a nonprofit organization?
Are donations to Waikiki Health tax deductible?


What if I have a medical emergency?
Call 911 immediately if you are having a life-threatening emergency. Do not call your provider first.
Follow-up with your provider within 24 hours of your emergency or when your health allows.


What is Waikiki Health?
Waikiki Health is a private, non-profit, federally-qualified community health center. Our mission is to provide medical and social services to everyone, regardless of ability to pay. We place special emphasis on serving at-risk, hard-to-reach populations. Services are provided at our clinics on Oahu and through our outreach programs reaching across the Hawaiian Islands.

Can anyone receive services from Waikiki Health?
Yes. We provide quality medical and social services for everyone, regardless of ability to pay, and offer a sliding fee scale available based on family income. No one is turned away for inability to pay.

What are your locations, phone numbers and hours of operation?
Ohua Clinic - Waikiki
    277 Ohua Ave, Honolulu HI 96815
    (808) 922-4787
    fax (808) 922-4950
    Days/Hours
        Monday & Wednesday: 8:30am - 7:00pm
        Tuesday, Thursday & Friday: 8:30am - 6:30pm
        Saturday: 8:30am - 12:30pm
Ho'ola Like Clinic - North Shore
    66-090 Kamehameha Hwy, Haleiwa HI 96712
    (808) 284-5212
    fax (808) 636-2071
    Days/Hours
        Tuesday & Thursday: 8:30am - 3:30pm
PATH Clinic - Kaimuki
    Women's health clinic providing primary medical & pediatric services in a relaxed, home-like setting
    845 22nd Ave, Honolulu HI 96816
    (808) 791-9390
    fax (808) 683-7058
Care-A-Van homeless drop-in center & clinic - Kaimuki
    Services for anyone experiencing homelessness
    3020 Waialae Ave, Honolulu HI 96816
    (808) 922-4790
    fax (808) 690-9192
    Days/Hours
        Monday-Thursday: 8:30am - 4:00pm
        Friday: 8:30am - 3:00pm
        Saturday: 9:30am - 12:30pm
Youth Outreach (YO) drop-in center & teen clinic - Waikiki
    Services for homeless youths
    415 Keoniana St, Honolulu HI 96815
    (808) 942-5858
    fax (808) 690-9191
    Days/Hours
        Monday, Tuesday & Thursday: 3:00pm - 6:00pm
Next Step Project - Kaka'ako
    Emergency homeless shelter for families, couples & individuals
    Pier One, Honolulu HI 96813
    (808) 791-9385
Friendly Neighbors outreach program
    Volunteer-based assistance for seniors in Waikiki
    (808) 791-9385


How do I make an appointment?
For our Ohua Clinic in Waikiki, call (808) 922-4787.
For our Ho'ola Like Clinic at the North Shore, call (808) 284-5212.  Walk-ins are also welcome at Ho'ola Like. 

Can I schedule an appointment online?
Appointments must be made over the phone or at the clinic.


Do I have to make an appointment?
Appointments are recommended for our Ohua Clinic in Waikiki.
Ho'ola Like, Care-A-Van, and Youth Outreach clinics do not require appointments.


I do not have insurance; what types of documents do I need to bring?
Please bring one of the following for income verification, to assist with the sliding fee processing:
- Tax Return
- Unemployment registration
- Recent pay stub
- Proof of Department of Human Services benefits
- Proof of Temporary Assistance for Needy Families

AND

One of the following for identity verification:
- State ID
- Drivers license
- Passport/green card


What types of services does Waikiki Health offer?
Our primary care clinics in Waikiki and Haleiwa offer preventive and acute medical services for everyone, regardless of ability to pay. Read more about our Primary Medical Care services.

At the PATH Clinic in Kaimuki, we offer OB/GYN, women's health and pediatric services in a comfortable, home-like setting.

We offer services for everyone experiencing or at-risk for homelessness at our Care-A-Van Drop-in Center in Kaimuki and, for homeless youth age 14-21, at our Youth Outreach (YO) Drop-in Center in Waikiki. We also manage the Next Step Project homeless shelter in Kaka'ako.

Our Friendly Neighbors program coordinates volunteers who help Waikiki seniors maintain their independent lifestyles by offering basic assistance and companionship. Read more about Friendly Neighbors.


What is Eligibility Assistance?
Our Eligibility Specialists help patients enroll in health insurance plans and provide access to discounted or free medications for those who meet income and other qualifications.


Is Waikiki Health a nonprofit organization?
Yes. We are a private, 501 (c)(3) nonprofit organization.


Are donations to Waikiki Health tax deductible?
Yes, to the full extent of the law.